Shipping policy

Orders are usually shipped within 2–4 working days after placement.

Our warehouse dispatches orders from Monday to Saturday, and it may take an additional 5–7 working days for the order to reach you depending on your location.

Shipping charges for the below-mentioned countries are available on the website and can be checked at the checkout page by entering your zipcode/pincode.

Countries we currently ship to:

• UAE

• Oman

• U.S.A

• Canada

• Australia

• New Zealand

• U.K.

• Germany

• Singapore

• Bahrain

• Hungary

• Indonesia

• Japan

• Netherlands

• South Africa

You can pay via your PayPal account by selecting the Razorpay payment method.

Further Instructions for International Shipping:

• Shipping charges for parcels above 6Kg are comparatively cheaper than smaller parcels.

• In some countries, customs charges may apply as per local customs regulations.

• In the following countries, liquid products (such as Resin) are strictly prohibited:
  Japan, Indonesia, Singapore, Hungary, South Africa, Australia, and New Zealand.

• In the following countries, liquid products (such as Resin) can be shipped with additional charges of ₹1000 per shipment:
  Netherlands, Dubai, Oman, and Germany.

For any other queries, please contact us at +91-8200347515 or email us at kimorra.in@gmail.com.

Note: In case any product from your order becomes unavailable or faces unexpected delays, our team will contact you within 1–2 working days via call or message to inform you regarding possible delays.

In case the delivery status shows “Delivered” but you have not received the product, you must inform us within 24 hours. Kindly send an email with your order ID and the subject line “Wrong Delivery Status” to kimorra.in@gmail.com.

Failure to report the issue within 24 hours will make you ineligible for any refund or support related to the order.

Contact Details:

Email: kimorra.in@gmail.com
Phone: +91 8200347515
Address: Shiven Square Adajan Gam, 129, Surat, GJ, 394510, IN, Gujarat, India.